Effective Date: 1-1-2025
Introduction
VidCalls (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you use our video calling platform and related services (collectively, the “Services”). By using VidCalls, you agree to the terms of this Privacy Policy.
A. Information We Collect
- Personal Data
We may collect the following personal information:
Name
Email address
Phone number
Profile picture (if provided) - Device Information
IP address
Device type, operating system, and browser type - Usage Data
Call duration
Features used (e.g., screen sharing, messaging)
Interactions with our platform - Payment Information
If you subscribe to paid services, we may collect billing information, such as credit card details, through secure payment processors.
- Cookies and Tracking Technologies
We use cookies and similar technologies to enhance functionality, analyze usage, and customize user experiences.
B. How We Use Your Information
We use the collected data for the following purposes:
To provide, operate, and improve our Services
To personalize user experiences
To ensure platform security and prevent fraud
To communicate updates, offers, and promotional messages (with your consent)
To comply with legal obligations
C. Sharing Your Information
We do not sell your personal data. However, we may share information with:
Service Providers: Third-party vendors who help us operate and improve our platform (e.g., hosting providers, analytics services, payment processors).
Legal Authorities: When required by law, such as in response to a subpoena or to prevent fraud.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor organization.
D. Your Rights and Choices
- Access and Correction
You can view and update your personal information through your account settings.
- Data Deletion Requests
You may request the deletion of your personal data by contacting us at [Insert Contact Email]. Please note that certain data may need to be retained to comply with legal obligations.
- Marketing Preferences
You can opt out of receiving promotional communications by following the unsubscribe link in emails or adjusting your account preferences.
E. Data Retention
We retain your information only as long as necessary to provide the Services or as required by law. When no longer needed, your data will be securely deleted or anonymized.
F. Security Measures
We implement industry-standard security measures, including:
Encryption of data in transit and at rest
Secure servers
Regular security audits
Despite these measures, no system is completely secure. Please protect your account credentials and notify us immediately of any unauthorized use.
Children’s Privacy
Our Services are not intended for children under 18. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it in compliance with the Children’s Online Privacy Protection Act (COPPA).
H. International Users
If you are accessing VidCalls from outside the United States, your data may be transferred to and processed in the U.S. By using the Services, you consent to this transfer.
I. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically.
J. Contact Us
VidCalls may update these Terms from time to time. Changes will be effective upon posting, and your continued use of the Services constitutes acceptance of the updated Terms.
K. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@vidcalls.com
Address: 1600 S. Ocean Blve
1701
Pompano Beach, FL 33062